SHIPPING POLICY
Shipping Policy
Last Updated: 04-06-2024
Thank you for shopping with BACHAT HUT Online Store! We strive to provide a seamless shopping experience, including fast and reliable shipping across Pakistan. Please read the following shipping policy to understand our terms.
1. Shipping Locations
We deliver to all major cities and towns across Pakistan. If your location is remote or outside our courier partners' service areas, we will contact you to arrange alternative delivery options.
2. Shipping Charges
Shipping costs depend on your location and the weight of your order:
- Free Shipping: For orders above PKR [Insert Amount], free delivery is available.
3. Delivery Time
We aim to deliver your orders as quickly as possible. Below are our estimated delivery timelines:
- Major Cities (Karachi, Lahore, Islamabad, etc.): 2–4 business days.
- Other Locations: 4–7 business days.
Note: Delivery times may vary due to public holidays, weather conditions, or other unforeseen circumstances.
4. Order Processing Time
Orders are processed within 3-5 business days after payment confirmation. Once your order is dispatched, you will receive a confirmation email or SMS with tracking details.
5. Tracking Your Order
You can track your order status through the tracking link or code provided in your confirmation email/SMS. If you face any issues, feel free to contact our support team.
6. Undeliverable Packages
If a package is returned to us due to incorrect address details or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping charges may apply.
7. Shipping Restrictions
- We currently ship only within Pakistan.
- Certain items may be restricted based on courier policies (e.g., flammable or fragile items).
8. Damaged or Lost Shipments
In the unlikely event of damage or loss during transit:
- Damaged Items: Please inspect your order upon receipt. If an item is damaged, contact us within 48 hours with photos for a replacement or refund.
- Lost Packages: If your package is marked as delivered but you haven’t received it, please inform us immediately so we can investigate with our courier partner.
9. Contact Us
For any shipping-related questions or concerns, contact us at:
Phone: +923203574785
Hours: 24/7
We are committed to delivering your orders promptly and securely. Thank you for choosing BACHAT HUT Online Store!